troubleshooting

Q4 Trouble: Introduction

8. Troubleshooting

Introduction

Have you ever had a problem with your computer that prevents you from using it to access internet resources, contact your friends, or do your schoolwork? Understanding some key troubleshooting skills will allow you to get your computer up and running quickly without waiting for someone else to help you.

In this Quest, you review how to perform basic troubleshooting on your computer, research solutions to computer problems, share your knowledge with others, or complete a Digital Breakout Challenge.

LEARNING OBJECTIVES

I can:

  • Use basic troubleshooting steps to identify and solve common computer problems that prevent me from accessing the internet, contacting friends, or completing schoolwork.
  • I can fix simple computer problems on my own without always needing to wait for help from others.
  • Research solutions to computer problems using reliable sources and online resources to find answers when I encounter unfamiliar issues.
  • Share my troubleshooting knowledge with others to help classmates and friends solve similar computer problems.
  • Apply problem-solving strategies to work through technology challenges in a systematic way.
  • Complete troubleshooting challenges that test my ability to diagnose and resolve various computer issues.

AI generated image of three teens looking to troubleshoot a computer problem, Text: Turn it off and on? Create a flowchart? Do some research?

8.troubleshooting

8.Q4 VOCABULARY 

8.Q4 Student Checklist

8.Q4 Teacher Guide 

MITECS  Michigan Integrated Technology Competencies for Students, and

ISTE Standards for Students

1. Empowered Learner
a. Articulate and set personal learning goals, developing strategies leveraging technology to achieve them, and reflect on the learning process itself to improve learning outcomes.
c. Use technology to seek feedback that informs and improves their practice and to demonstrate their learning in a variety of ways.
d. Understand the fundamental concepts of technology operations, demonstrate the ability to choose, use, and troubleshoot current technologies, and transfer their knowledge to explore emerging technologies.

3. Knowledge Constructor
c. Curate information from digital resources using a variety of tools and methods to create collections of artifacts that demonstrate meaningful connections or conclusions.
d. Build knowledge by actively exploring real-world issues and problems, developing ideas and theories, and pursuing answers and solutions.

Websites

21t4s Websites

Breakout Challenge Activity

21t4s Documents & Quizzes