troubleshooting

Q1 Magic Power Cycle: Introduction

8. Troubleshooting

Introduction

In this Quest, you will watch a basic troubleshooting video and create a graphic organizer and flowchart outlining the steps to restart the device you use most often.

learning objectives

I can:

  • Explain why turning my device off and on again is an important first step when troubleshooting technology problems.
  • Describe why many people skip the simple power cycling step when they're trying to fix their devices, even though it often works.
  • Demonstrate the proper way to turn off and restart my device to perform an effective power cycle.
  • I can identify the benefits of power cycling, such as fixing software glitches and making my device run faster and more smoothly.
  • Use power cycling as my first troubleshooting strategy before trying more complicated solutions to technology problems.

Play the video below, 21t4s Basic Troubleshooting - "Off and On Again" video about some common troubleshooting issues. Note that some of the specific steps demonstrated in the video may become outdated due to frequent software updates and hardware redesigns. If the steps in the video don't match your specific device, search online for "[your device name] power cycle" or "[your device name] restart" to find current instructions.


Direct link (5:32 min.)

8.Troubleshooting

 8.Q1 Vocabulary 

8.Q1 Student Checklist

8.Q1 Teacher Guide 

MITECS  Michigan Integrated Technology Competencies for Students, and

ISTE Standards for Students

1. Empowered Learner
a. Articulate and set personal learning goals, developing strategies leveraging technology to achieve them, and reflect on the learning process itself to improve learning outcomes.
c. Use technology to seek feedback that informs and improves their practice and to demonstrate their learning in a variety of ways.
d. Understand the fundamental concepts of technology operations, demonstrate the ability to choose, use, and troubleshoot current technologies, and transfer their knowledge to explore emerging technologies.

5. Computational Thinker
c. Break problems into parts, extract key information, and develop descriptive models to understand complex systems or facilitate problem solving.

6. Creative Communicator
a. Choose the appropriate platforms and tools for meeting the desired objectives of their creation or communication.
c. Communicate complex ideas clearly and effectively by creating or using a variety of digital objects such as visualizations, models, or simulations.

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